Please visit: https://melissa-ramsey6692.clientsecure.me

People seek counseling for many reasons: to work through a specific event (like a divorce), to manage symptoms of depression or anxiety, or to move forward when they feel stuck. Therapy offers a safe, neutral space to gain perspective, find clarity, and learn practical tools for coping and change.

While our past shapes us, it doesn’t have to determine our future. Counseling helps illuminate difficult patterns, heal old wounds, and build the skills and confidence to make healthier choices, improve relationships, and live with more purpose, resilience, and emotional balance.

We provide individual, couples, family, and child-focused therapies to meet a range of emotional, developmental, and behavioral needs.

MINORS If you are a minor, your parents may be legally entitled to some information about your therapy. I will discuss with you and your parents what information is appropriate for them to receive and which issues are more appropriately kept confidential.

If the minor child is named in any custody agreement or court order:

1. We will need a copy (digital or paper) of the most recent decree documenting your right to seek counseling for the child(ren) before we can proceed with the child’s appointment.

2. We will not be able to schedule an individual appointment until we have the most recent copy of any custody agreement.

3. We will need you to provide Revere Counseling and Wellness with the most recent contact information for any adult named in the minor child’s custody document.

4. We will seek to contact and obtain consent from the other adults involved (if applicable), or unless a judge directs otherwise.

**Texas law and ethics requires all licensed counselors to make a good faith effort to contact all adults named in a minor child’s custody documents, seek consent for counseling, and offer the opportunity to participate as therapeutically appropriate to all adults, unless a judge directs otherwise. You may have some serious concerns about this requirement and we are sympathetic to your concerns. In conflictual situations, our ethical commitment is to seek and promote the well-being and emotional health of the minor client. Any communication and feedback with adults involved are for the benefit of the minor child client.

You can reach us anytime via our contact page or email. We aim to respond quickly—usually within one business day. Revere Counseling and Wellness does not currently accept insurance, but we are happy to provide you with a “superbill” to submit to your insurance for receiving “Out of Network” benefits; we CANNOT guarantee reimbursement from your insurance. Our clinicians’ fees differ based off of experience and expertise.

If you are unable to afford the current fee, please contact us to discuss possible options.

Melissa Ramsey: $200/50 minute session

Margaret Magness: $160/50 minute session

Ben Graham (Licensed Professional Counselor Associate under the supervision of Melissa Ramsey): $140/50 minute session

Lauren McGuire (Licensed Professional Counselor Associate under the supervision of Melissa Ramsey): $140/50 minute session

For more information on fees, please send an email or fill out the contact form. We do not accept insurance; however, we can provide you with a statement and the codes necessary to file for reimbursement with your insurance provider.

We have a 48 hour (2 day) cancellation policy. If the appointment is not cancelled and the client does not show up, the client will be charged the full fee for that appointment. The only time this fee will be waived is in the event of serious or contagious illness or an emergency.

Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost

Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.

• You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.

• Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.

• If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.

• Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises

Complaints

Complaints against a therapist may be made through the Texas Behavioral Health Council. You may find the online complaint form here. Or you may reach them by US Post at George H.W. Bush State Office Bldg., 1801 Congress Ave., Ste. 7.300, Austin, TX 78701 or by phone at (512) 305-7700

Additionally you may file a complaint with the Attorney General Consumer Protection Agency here.

Requesting Your Health Care Records

• You have the right to request a copy of your mental health records.

• To request your records, please submit a written request to the practice directly. Requests may be made via email, secure client portal, or in writing. Records will be provided in accordance with Texas law and applicable privacy regulations.

If you have questions about accessing your records, please contact the practice for assistance.

We would love to help! Feel free to submit questions on our contact page and we will get back to you!